First. Service Mode
1. Telephone support: professionals will be arranged through telephone or fax to locate the equipment failure, come up with solutions and eliminate the fault in the end in the due time.
2. On-site support: when the equipment has the fault that can’t be solved by telephone, engineers will be designated to the scene to analyze, formulate a scheme and clear the fault.
Second. Service Commitments
1. Service response in a timely manner
2. To solve the problem effectively
3. Service process specification
4. The overall service content
Third. After-sales Service Content
1. Calibration services
2. Leasing services
3. The warranty period of maintenance services
